Refund policy

If the Program isn't right for you, you can cancel for a full refund of the amount you paid, for any reason, until 11:59 PM IST on the 7th day after the later of:

• the date of your payment; and
• the date of the first live class of your batch.

You can also cancel for a full refund at any time before your batch's first live class.

We make no deductions: no processing fee, cancellation fee or administration charge. If GST was charged, it is refunded too and we issue a credit note against your invoice.

After the 7-day window, fees are not refundable if you choose to withdraw from the Program. This does not apply to the situations in section 3, where you are always entitled to a refund, and it does not affect your rights under the Consumer Protection Act, 2019.

If something has changed in your circumstances, please write to us anyway; we will consider every request fairly.

For a refund of the undelivered part, we calculate it by weeks: amount paid × (weeks not delivered ÷ 32).

1. Email support@edvinci.com from your registered email address with the subject “Refund request” and your order ID (from your payment confirmation email). If your parent or guardian paid, they can send the request.
2. We acknowledge your request within 48 hours with a ticket number.
3. Once your refund is approved, we start it within 3 working days and email you to confirm.

Requesting a refund is meant to be as easy as paying. You do not need to call us, fill in a survey or explain your reason.

As required by Reserve Bank of India rules, refunds go back to your original payment method: the same card, UPI ID, bank account or EMI/Pay Later provider. After we start the refund, it usually reaches you in 5–7 working days (up to 10, depending on your bank). We can share the refund reference number (ARN or UTR) on request so you can track it with your bank.

If the original method cannot accept the refund (for example, a partial refund on a debit-card EMI, or a payment made more than six months earlier), we will pay it to a bank account in the payer's own name, on the payer's written instruction.

If you paid using EMI or a Pay Later option:

• we refund the amount we received for the Program (after any No-Cost EMI discount) to your bank, card issuer or lender, who then cancels or adjusts your EMI plan;
• interest already charged, EMI processing fees, GST on those fees and any foreclosure or cancellation charges are set by your bank or lender and are not refundable by us;
• please confirm with your bank or lender that your EMI plan has been closed after the refund.

If money was debited from your account but you did not receive an enrolment confirmation, the payment failed. Your bank or payment provider reverses it automatically within the timelines set by the Reserve Bank of India; you do not need to request a refund. If it hasn't arrived after 7 days, email us and we'll help you trace it.

When a refund is processed, your access to the learning platform, recordings and course materials ends, and no Certificate of Completion is issued. Any code and projects you created remain yours.

If, after your 7-day window, we end your enrolment for a serious and wilful breach of our Terms of service (such as harassment, sharing or reselling your access, or attacks on our systems), after giving you written notice and a chance to respond, you are not entitled to a refund for the rest of the Program. Minor issues get a warning first.

This policy does not limit your rights under the Consumer Protection Act, 2019, or your right to raise a dispute with your bank. We ask that you contact us first, because we can usually resolve issues faster than a bank dispute. If a payment is reversed through a bank chargeback, your access ends as with a refund.

The refund policy in force on the day you paid applies to you, unless a later version is more favourable to you.

For any question or complaint about a refund, contact: